Features
Online Reputation Management
Aggregate online reviews from 100+ OTA's and the major social media platforms. Get deep insight into guest sentiment for each of your properties and stay connected to your clients.
Competitive Benchmark
Benchmark your hotel's performance with the closest competitors with our advanced semantic analysis and the Reputize Index™.
Sentiment Analysis
Advanced keyword discovery and Natural Language Processing (NLP) technology is available at your fingertips to provide you with deep insight into guest setiment.
Get Alerts & Respond
Get the right member of the staff to respond every time a review meeting your specific criterias is published on the web. Receive instant SMS or e-mail alerts.
Survey Terminals
Place Reputize survey kiosks at your hotel's service points and increase your guest feedback by 500%.
Wi-Fi Integration and QR Codes
Experienced with your guests, over Wi-Fi network and rooms, cafeterias, lifts, SPA, etc. Interact on QR codes where you will place any point in your business.
Post- Stay
Engage guests with post-stay e-mails, on your webpage or right on Facebook. Push reviews to Tripadvisor and improve rankings.
Upgrade your OTA rating
Collect feedback with the Reputize surveys and upgrade your online rating by transferring these feedbacks to leading OTAs.
Reputize Technology Partners
Reputize Hotel Reputation Management
Other Solutions
Customer Experience Management
With Cloud4Feed feedback kiosks, you can get feedback from your customers before leaving your business and convert unhappy customers to happy customer.
WiFi Marketing
You can turn your business free wifi into a modern marketing tool, engage with your customers, increase your customer loyalty and revenues.
Business Intelligence
Drag, drop, visualize ... Combine all your data sources with the fast, powerful Qlik Sense with in-memory database technology and use the power of Big Data.
Retail Location Analytics
With Acsight sensors, measure your productivity with parameters such as store potential, display conversion, shopping time, and so on that you have not been able to measure in your stores until now and analyze your campaign success.